Lafayette Auto Repair

I've owned BMWs for almost 30 years and Haws is exceptional. Recently I had a rear bumper that the sun had damaged over the years. It needed to be repainted. The car is 14 years old and in excellent condition. The work done was perfect in match. If you care about your car, well, so does Haws.

Having to visit an Auto Body shop is on par with having to get a consultation on a root canal. I was in a bad mood going in after my month old vehicle was a victim of a hit and run in a parking lot. I was expecting the worst as there was noticeable damage to the right side of the rear bumper and a nick on the quarter panel. My estimator was extremely pleasant and immediately tried to look for opportunities to avoid repairs. Within 5 minutes my car was sitting in their detail shop getting a rub down. Miraculously they were able work out a lot of superficial damage with only a couple of scratches remaining on the bumper. It was almost good enough to leave alone, but she left the decision up to me. We plan on getting the bumper replaced through Haws', however thanks to a little elbow grease my repair will be about 1k less. Thank you, Haws' for making me feel better about a bad situation.

If I could give Haw's Plaza Auto 10 Stars, I would do it without question because they deserve it. A month ago, I was involved in a fairly substantial accident in which I was rear-ended and pushed into the car in front by a texting driver while I was stopped at a traffic light. Despite the obvious liability, the insurance companies have done nothing but give me the run around. Leah and Haw's have been the only honest and straightforward parties with which I have dealt--I cannot give Leah any higher praise. She has been amazing at coordinating the insurance companies' 3rd party estimators and providing accurate, direct and honest information about the damage to the vehicle which has allowed me to deal with the insurance companies that are doing nothing. It is so refreshing and rare to find a business that actually cares about not only the quality of its work, but also the quality of its customer service. Without any question, this is the first and only place that I would recommend taking any vehicle that needs body work.

Can't say enough good things about this business. They are really first class in all respects. Quality of work excellent. Customer service excellent.

Supreme service. I can't say enough about how professional this company is and what a fantastic job they did fixing my car.

Happily, Haws is here for me! Mike, you are a wonderful, caring guy, and the work you perform (or have performed by staff) is always showroom perfect. I trust you with my cars, and I feel comfortable as a lone woman entering into your auto body / repair facility. Thank you for your excellent work. Everything has always gone smoothly. Insurance issues (your staff just breezes right through this stuff!), car rentals (again, I never have to tax MY brain...it's all done for me!), and then the stellar result. Looks like my car(s) just came off the showroom floor! Thanks! TH

Have had to take more cars in for repair than I would like, but Mike and staff always do an excellent job. I don't even bother getting comparison estimates any more.

Outstanding professional service! This is not my first "perfect" experience with Haws exceptional staff and Mike Dunbar. If all businesses were to operate on this high, "exceeding expectations" level, the world would be such a better planet!!! Haws' ideal location, right next to the ultra-contemporary Lafayette library, is also super convenient.

I've brought my car here unfortunately too many times, people seem to like hitting my car :( But these guys always fix it up real nice! I will saw they aren't the fastest but I never been disappointed with the quality of there work plus they have a lifetime guarantee on all there work.

Excellent Work! We have brought our 2008 BMW and our 2010 Toyota Tundra here for body work after 2 accidents and they are exceptional. Our most recent accident was done to our truck. We just bought it in November 2010, and it had just over 2,000 miles on it when we were side-swiped on a street in San Francisco. Mike took great care of the truck and went beyond our expectations by having it inspected by a professional -- making sure the alignment was right-on and everything was up to par-- before returning it to us. Their paint and body work is flawless - and - their customer service is outstanding to the 10th power! We wouldn't go anywhere else. You're in good hands with Haws!